Privacy Policy
1. Our Policies

Dubai World Trade Centre L.L.C. respects your privacy and is committed to protecting it. We provide this Privacy Notice to inform you of our privacy procedures and practices, including what information we collect about you, how we obtain your information and how we use your information.

For the purposes of this Privacy Notice "we", "our" and "us" refer to Dubai World Trade Centre L.L.C., "this website" collectively refers to the dwtchospitality.com website, its sub-domains and all other websites owned by Dubai World Trade Centre and "you" and "your" refer to a specific individual accessing these websites, a visitor to any of our events, or exhibitors showcasing at our events.

2. Data collection and use

The information we may collect from you includes:

  • information establishing your identity (for example, name, address, email address, date of birth, passport or Emirates ID);
  • financial information (for example, credit card details); information relating to your use of this website (for example, domain name, IP address and cookies);
  • information relating to your attendance at events at Dubai World Trade Centre (such as records of attendance, feedback provided and attributable to you, images, audio and video captured, security data such as video recording);
  • where you are an exhibitor or business partner, we may collect information relating to your staff or agents (such as name, contact details, proof of identity); and
  • any information you independently choose to provide to us (for example, if you send us an email or call us).
3. How do we obtain your information

We may collect your information during the course of our relationship with you and will only use your personal information in accordance with applicable data protection law.

We may obtain this information from a variety of sources, including:

  • from you (for example, when you access or purchase products or services from this website, send emails, attend or exhibit at our events, or otherwise provide us with your personal information);
  • from suppliers; and
  • from advertisers or marketing companies.
4. How we use your information

We may use or process your personal information for the following purposes:

  • to provide you with information about our products, goods, services and events and other information that we think may be valuable to you;
  • where you are attending an event (as an exhibitor or a visitor) in the course of facilitating the delivery and management of the event;
  • to personalise our services, products and content to you and your geographic region (including but not limited to advertisements and promotions);
  • to respond to any queries, requests, or comments that you may have
  • to process your payments;
  • to review, develop and improve the services which we offer; and
  • to comply with legal obligations.
5. On what basis we use your information

We use your personal information on the following bases:

  • for legitimate interests purposes. Using your personal information helps us to operate, improve and minimise any disruption to the products, goods and services that we may offer to you. We also have a legitimate interest in sending you information on the events and offerings we believe will be of interest to you;
  • because the information is necessary for the performance of a contract with you or to take steps at your request to enter into a contract;
  • because you have given your consent (if we expressly ask for consent to process your personal information, for a specific purpose); and
  • to comply with legal and regulatory obligations.